Contact information

CONTACT INFORMATION

Cindy Picks is committed to providing helpful and responsive customer service.

CUSTOMER SUPPORT

Email: lishi00925@gmail.com
Website: https://cindypicks.com

When contacting us about an order, please include your full name and order number so we can assist you efficiently.

We normally respond to customer-service inquiries within 1–2 business days. Response times may be longer during weekends, U.S. public holidays, or periods of unusually high demand.

RETURNS

Returns require prior authorization. Do not send products back before contacting us and receiving return instructions.

Please contact us before returning any item. After reviewing your request, we will provide the appropriate return instructions and return solution. Please do not send any item back without prior authorization.

For complete eligibility requirements and instructions, please review our Return and Refund Policy.

ORDER, SHIPPING, OR PRODUCT QUESTIONS

For assistance with an order, shipping issue, damaged item, product question, privacy request, or other customer-service matter, email us at lishi00925@gmail.com.